| CUSTOMER SERVICE
PAINTED WINGS STUDIO
P.O. BOX 406
LUTHER, IA 50152
PHONE: 515-795-3265
TOLL FREE: 1-866-WING-ART (946-4278)
SECURE ONLINE ORDERING
Our online shop is a secure site. Before entering any payment information, verify
that the site is secure by viewing a locked padlock in the lower right corner
of browser. We accept VISA, MC, DISCOVER, CHECKS, MONEY ORDERS or PAYPAL. Once
your order has been placed at our secure store, you will receive an e-mail confirmation.
Orders cannot be canceled once they have been processed. If you have any questions
with an online order call or e-mail us at customerservice@paintedwings.com
and we will be happy to help.
SHIPPING
Please allow one week to ship, however orders usually ship within 2-3 business
days. Orders are shipped with USPS, UPS or Fed Ex. Once your order has been
shipped, you will receive e-mail notification with your tracking number. If
you do need to have an order shipped immediately, you can indicate that in the
comment box and we will do our best to rush your order. Shirts and towels are
shipped directly from supplier.
GUARANTEE
Nature gifts from Painted Wings Studio have been created with great care. All
of our nature items come with a guarantee of quality and satisfaction. Painted
Wings Studio has partnered with companies that manufacture only the highest
quality products that feature our designs. The companies that produce our shirts,
towels, rubber stamps, seals, prints and cards have a commitment to our same high standards. If for any reason you are not
satisfied with your order we will do everything we can to insure your satisfaction.
Our shirts are printed as they are ordered so PLEASE read sizing information
carefully on all of our t-shirts; sizes and styles of shirts are NOT exchangeable.
Please note that original shipping charges are not refundable. Return shipping
charges are the responsibility of the purchaser, unless however there has been
an error on our part. Beautiful products are a promise and a pleasure!
YOUR PRIVACY
Painted Wings Studio respects your privacy. We do not share, sell or distribute
any of the information provided at our web site. We will only contact you by
e-mail if you have indicated that you are interested in our newsletter or information
on our products.
WHOLESALE
To set up a wholesale account click
here. Once your account has been processed, you will have access to our
password protected wholesale information site. Our wholesale mailer will also
be sent to you. For immediate assistance in setting up your wholesale account
call 1.866.WING.ART (946.4278). A link to all of the fine gift and museum shops
that carry our items can be viewed at our main
page. Your store will proudly be featured here once an order has been placed.
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